Exiting opportunity for International Voice Process job in Salem. If you’re confident on calls, have great English communication, and love helping customers, this job will give you a stable career path and a chance to work with global clients. The work culture is professional, supportive, and focused on helping you grow.
Vacancy: International Voice Process
Job Type: Full-Time (Night Shift job)
Salary: ₹25,000 – ₹40,000 per month + incentive
location: Salem, Tamil Nadu
Work Days: 5 Days a Week
Experience: 1 – 6 Years
Department: Customer Support / BPO Jobs
Key Responsibilities for Voice Process Job in Salem
- Handle inbound & outbound international calls in a professional manner.
- Resolve customer questions, complaints, and issues with patience.
- Provide correct information and aim for first-call resolution.
- Maintain proper call logs and update customer records as required.
- Follow up on pending tickets and close them on time.
- Work closely with internal teams for escalations or complex issues.
- Meet KPIs like AHT, CSAT, and resolution rate.
Skills Requirements to Apply International Customer Support / BPO Jobs in Salem
- Qualification: Graduate in any stream.
- 1–6 years of experience in BPO / International Voice Process / Support.
- Excellent English communication (both verbal & written).
- Comfortable with night shifts — mandatory.
- Good problem-solving attitude & ability to manage pressure.
- Willingness to work 5 days a week with rotational offs.
- Multi-tasking and customer-handling skills required.
Why Join Us?
- Opportunity to communicate directly with global clients from Salem TN.
- Fast-paced, growth-oriented work environment.
- Internal career movement & long-term growth opportunities.
- Attractive salary + performance-based incentives.
We are hiring candidates who are open to join Immediately, we have multiple Customer Support / BPO Jobs in Salem for various segments and global clients. Submit your job application to get connected HR.