Hiring Customer Support Executive in Perumbavoor KL

Full Time 1 month ago

Employment Information

Job Description

Job Overview: Join our team as a Customer Support Executive in Perumbavoor, Kerala. You will be responsible for providing exceptional customer service and resolving inquiries to ensure customer satisfaction.

Job Details: As a Customer Support Executive, you will interact with customers via phone, email, and chat to address their questions, concerns, and technical issues in a timely and professional manner.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Provide accurate information and solutions to customers.
  • Escalate complex issues to the appropriate department.
  • Maintain customer records and documentation.
  • Ensure high levels of customer satisfaction.

Requirements:

  • Excellent communication skills.
  • Ability to multitask and prioritize tasks.
  • Problem-solving skills.
  • Previous customer service experience is a plus.

Benefits:

  • Competitive salary.
  • Health insurance benefits.
  • Career growth opportunities.

Other Details: This position requires working flexible hours and occasional weekends. Perumbavoor, Kerala residents are encouraged to apply for this exciting opportunity to join our dynamic team.

We look forward to reviewing your application and welcoming you to our team of dedicated professionals committed to providing excellent customer support.