Job Overview: Join our team as a Customer Support Executive in Kochi, Kerala. You will be responsible for providing excellent customer service and resolving inquiries in a timely manner.

Job Details: As a Customer Support Executive in Kochi, Kerala, you will be the first point of contact for customers seeking assistance. You will handle incoming calls, emails, and chats to address their needs effectively.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints and issues with empathy and efficiency.
• Escalate complex problems to the appropriate department.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction through exceptional service delivery.

Requirements:

• Excellent communication skills in English and Hindi.
• Proven experience in customer service or related field.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• Health insurance and other employee benefits.

Other Details: This position is based in Kochi, Kerala and offers a supportive work environment with growth potential within the company.

We welcome enthusiastic individuals to apply for this exciting opportunity to make a difference in the lives of our customers. Join us in Kochi, Kerala, and be part of a dynamic team dedicated to providing exceptional service.