Bilingual Account Representative – Maryville, TN

Full-time @Clayton Homes in Mortgage and Loan Servicing
  • Maryville, Tennessee, United States View on Map
  • Apply Before : July 8, 2022

Job Description

One of largest builder of manufactured housing and modular homes, Clayton Homes is looking to hire a Bilingual Account Representative – Maryville, TN in Maryville, Tennessee on Full-time basis in Mortgage and Loan Servicing department. Refer below details to submit job application at Clayton Homes Careers in Maryville

 

Tittle: Bilingual Account Representative – Maryville, TN

Job Type: Full-time

Category: Mortgage and Loan Servicing

Work Location : Maryville, Tennessee

 

Job Details: 

Great Company. Great People. Great Career.

If you want to work for a company that invests in you and your community,
check out our Account Representative position! As
an Account Representative you’ll learn how to negotiate, multi-task,
communicate effectively, and work with a team that is goal driven. You are
rewarded by engagement opportunities and monthly bonuses, which is why it’s
our number one promoting position! The Account Representative is only the
first step on your career journey! With endless career paths you can work
at a company you love and start a position that puts you on a career path
for success. Take the first step – It’s just the beginning! Vanderbilt
Mortgage. Where you start a job and gain a career!

You could be paid:

· Base plus bonus equates to $24.00/hour

· Annual potential earnings – $46K – $49K

· Average annual income/hourly rate varies depending on education,
experience, and various bonuses

As an Account Representative and a Team Member at Vanderbilt Mortgage,
you can enjoy these benefits:

· Medical and Dental Plan with Prescription Coverage and Vision

· 401(K) includes 100% company match of the first 4%

· Paid time off days (PTO), paternal leave, and holidays

· Enjoy coming “home” to our brand new, state of the art Home Office

· Robust wellness programs, on-site workout facility, and restaurant

· Tuition Assistance for your first degree!

Work-life balance

· Community involvement including Volunteer Paid Time Off (VTO)

· Collaborative and energetic work environment-teamwork

· Professional development and promotion opportunities-culture of mentoring

Generous BONUSES!!!

Here’s what you can expect in the role as an Account Representative:

Account Representatives exist to resolve delinquency through
negotiation and problem-solving, while adhering to company, state and
federal guidelines. Success in the position is achieved by
strategically educating customers on the importance of paying in a
timely manner.

Job Duties:

Manages a portfolio of accounts through telephone negotiations with
customers.

Achieves monthly collection goals by monitoring and decreasing the
number of past due accounts.

Communicates professionally with customers concerning their pay
dates/amounts and acceptable payment arrangements.

Plans, schedules and executes daily workload between phone calls, field
chases and legal notices in a timely manner.

Conducts research on no contact accounts, researching contracts and
reviewing documentation.

Analyzes debt to income information from customers to set up payment
plans.

Maintains accurate documentation pertaining to each account.

Exhibits problem solving skills to influence loss mitigation.

Adheres to all policies and procedures.

Ensures compliance at all levels both internally and externally.

Performs other duties as assigned.

What you’ll need to qualify:

High School diploma or equivalent required, college preferred.

Basic computer skills with ability to type at least 25 wpm.

Ability to communicate effectively and efficiently via phone, email and
person to person.

Capability of gathering facts accurately, analyzing causes, evaluating
alternate solutions and arriving at sound conclusions on action to be
taken.

Ability to manage multiple and/or conflicting responsibilities.

Great attention to detail and organizational skills.

Ability to work in a team environment.

Working knowledge of the View/AS400 system a plus

But also, remember you:

Must be able to remain in a stationary position 75% of the time.

Will be constantly operating a computer and other office productivity
machinery, such as a telephone, calculator, copy machine, and computer
printer.

Will be communicating 90% of the time over the phone. Must be able to
exchange accurate information at all times.

Must be able to identify and assess account status and determine
appropriate process.

Will constantly work in a state-of-the-art indoor temperature
controlled, sealed window office environment.

Vanderbilt Mortgage. Where you start a job and gain a career!

 

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Note: By applying Clayton Homes with Careerry, if apply link is broken or encounters page then you may still search Clayton Homes jobs in Maryville on official career page with Job reference id req11161, to apply Mortgage and Loan Servicing jobs at Clayton Homes

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Required skills