About the role

Join our team as an International Voice Process Executive in Visakhapatnam. This role involves managing inbound and outbound international calls, assisting customers with their queries, and ensuring a high level of service. You will be part of a professional team that values customer satisfaction and aims for first-call resolution.

The ideal candidate should possess a graduate degree and have between one to six years of experience in a BPO or customer support role. Strong English communication skills are essential for success in this position. The job is a night shift role, requiring five working days a week with rotational offs.

Compensation ranges from ₹25,000 to ₹40,000 per month, along with performance incentives. We are looking for immediate joiners, and there are multiple openings available across different segments in Visakhapatnam.

What you'll do

Handle inbound and outbound international calls professionally

Resolve customer questions, complaints and issues with patience

Give correct information and aim for first-call resolution

Keep call logs and customer records up to date

Follow up on pending tickets and close them on time

Work with internal teams on escalations and complex issues

Meet KPIs such as AHT, CSAT and resolution rate

What you'll need

Graduate in any stream

1-6 years in BPO, international voice process or support

Excellent spoken and written English

Comfortable with night shifts (mandatory)

Good problem-solving and able to work under pressure

Willing to work 5 days a week with rotational offs

Skills

International voice process English communication Call handling Ticket follow-up AHT and CSAT

Benefits

Rs. 25,000 - Rs. 40,000 a month plus performance incentives

5-day work week

Direct work with global clients from Visakhapatnam

Internal movement and long-term growth

Questions about this job

What is the International Voice Process Executive in Visakhapatnam - Night Shift role at Careerry?

The International Voice Process Executive in Visakhapatnam - Night Shift position at Careerry is a Full Time (Onsite) role based in Visakhapatnam. Experience: 1–6 yrs. Key skills needed include International voice process, English communication, Call handling, Ticket follow-up, AHT and CSAT. Apply directly on Careerry to get started.

What is the salary for the International Voice Process Executive in Visakhapatnam - Night Shift position at Careerry?

The International Voice Process Executive in Visakhapatnam - Night Shift position at Careerry offers a salary of 25,000 - 40,000 INR. Additional benefits include Rs. 25,000 - Rs. 40,000 a month plus performance incentives, 5-day work week, Direct work with global clients from Visakhapatnam, Internal movement and long-term growth.

How do I apply for the International Voice Process Executive in Visakhapatnam - Night Shift job at Careerry?

You can apply for the International Voice Process Executive in Visakhapatnam - Night Shift position at Careerry directly through Careerry. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 22, 2026.

How many jobs are currently available in Visakhapatnam?

There are currently 36 active job openings in Visakhapatnam on Careerry. Popular categories include Administrative (4), Customer Service (4), Warehousing (4), Logistics (4). Browse all jobs in Visakhapatnam to find more opportunities.

How many Customer Service jobs are available right now?

There are currently 1588 active Customer Service job openings listed on Careerry. Top hiring locations for Customer Service roles include Delhi (8), Bijapur (4), Firozabad (4), Junagadh (4). Explore all Customer Service jobs to find your ideal role.

Are there Customer Service jobs available in Visakhapatnam?

There are 4 active Customer Service job openings in Visakhapatnam on Careerry. View all Customer Service jobs in Visakhapatnam to apply today.

Listing last updated 5 Nov 2026