About the role
Join a professional team as an International Voice Process Executive in Rajapalayam, Tamil Nadu. This role involves handling inbound and outbound international calls, resolving customer inquiries, and maintaining accurate call logs and records. You will work towards achieving first-call resolution and ensure timely follow-up on pending tickets.
Applicants should have a graduate degree and 1 to 6 years of experience in BPO or customer support. This is a night shift position, offering a monthly salary of ₹25,000 to ₹40,000, along with performance incentives. If you are confident on calls and have strong English communication skills, we invite you to apply.
We currently have multiple openings available in various segments across Rajapalayam. Immediate joiners are preferred. This is a stable career opportunity in a supportive environment.
What you'll do
- Handle inbound and outbound international calls professionally
- Resolve customer questions, complaints and issues with patience
- Give correct information and aim for first-call resolution
- Keep call logs and customer records up to date
- Follow up on pending tickets and close them on time
- Work with internal teams on escalations and complex issues
- Meet KPIs such as AHT, CSAT and resolution rate
What you'll need
- Graduate in any stream
- 1-6 years in BPO, international voice process or support
- Excellent spoken and written English
- Comfortable with night shifts (mandatory)
- Good problem-solving and able to work under pressure
- Willing to work 5 days a week with rotational offs
Skills
Benefits
- Rs. 25,000 - Rs. 40,000 a month plus performance incentives
- 5-day work week
- Direct work with global clients from Rajapalayam
- Internal movement and long-term growth
Interested in this role?
It takes about two minutes. Free to apply — Careerry never asks candidates for money.
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