International Voice Process Executive in Palasa Kasibugga - Night Shift

Careerry

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Listing updated

Pay
₹25,000–40,000 a month
Location
Palasa Kasibugga, Andhra Pradesh
Work mode
On-site
Job type
Full time
Experience
1–6 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

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About the role

We are seeking International Voice Process Executives in Palasa Kasibugga, Andhra Pradesh, for a BPO supporting global clients. If you are confident on calls, possess excellent English skills, and enjoy assisting customers, this role offers a stable career path within a professional and supportive team.

In this position, you will manage inbound and outbound international calls, address questions and complaints with patience, and strive for first-call resolution. Keeping call logs and customer records updated is essential. You will also follow up on pending tickets and escalate complex issues to internal teams.

Successful applicants should have a graduate degree and between one to six years of experience in BPO, international voice, or support roles. This is a night shift position, requiring five days of work each week with rotational offs, offering a salary range of ₹25,000 to ₹40,000 per month, along with performance incentives.

What you'll do

  • Handle inbound and outbound international calls professionally
  • Resolve customer questions, complaints and issues with patience
  • Give correct information and aim for first-call resolution
  • Keep call logs and customer records up to date
  • Follow up on pending tickets and close them on time
  • Work with internal teams on escalations and complex issues
  • Meet KPIs such as AHT, CSAT and resolution rate

What you'll need

  • Graduate in any stream
  • 1-6 years in BPO, international voice process or support
  • Excellent spoken and written English
  • Comfortable with night shifts (mandatory)
  • Good problem-solving and able to work under pressure
  • Willing to work 5 days a week with rotational offs

Skills

International voice process English communication Call handling Ticket follow-up AHT and CSAT

Benefits

  • Rs. 25,000 - Rs. 40,000 a month plus performance incentives
  • 5-day work week
  • Direct work with global clients from Palasa Kasibugga
  • Internal movement and long-term growth

Interested in this role?

It takes about two minutes. Free to apply — Careerry never asks candidates for money.

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Questions about this job

What is the International Voice Process Executive in Palasa Kasibugga - Night Shift role at Careerry?
The International Voice Process Executive in Palasa Kasibugga - Night Shift position at Careerry is a Full Time (Onsite) role based in Palasa Kasibugga. Experience: 1–6 yrs. Key skills needed include International voice process, English communication, Call handling, Ticket follow-up, AHT and CSAT. Apply directly on Careerry to get started.
What is the salary for the International Voice Process Executive in Palasa Kasibugga - Night Shift position at Careerry?
The International Voice Process Executive in Palasa Kasibugga - Night Shift position at Careerry offers a salary of 25,000 - 40,000 INR. Additional benefits include Rs. 25,000 - Rs. 40,000 a month plus performance incentives, 5-day work week, Direct work with global clients from Palasa Kasibugga, Internal movement and long-term growth.
How do I apply for the International Voice Process Executive in Palasa Kasibugga - Night Shift job at Careerry?
You can apply for the International Voice Process Executive in Palasa Kasibugga - Night Shift position at Careerry directly through Careerry. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 22, 2026.
How many jobs are currently available in Palasa Kasibugga?
There are currently 12 active job openings in Palasa Kasibugga on Careerry. Popular categories include Administrative (4), Customer Service (4), Retail (1), Finance (1). Browse all jobs in Palasa Kasibugga to find more opportunities.
How many Customer Service jobs are available right now?
There are currently 1588 active Customer Service job openings listed on Careerry. Top hiring locations for Customer Service roles include Delhi (8), Ankleshwar (4), Contai (4), Hamirpur (4). Explore all Customer Service jobs to find your ideal role.
Are there Customer Service jobs available in Palasa Kasibugga?
There are 4 active Customer Service job openings in Palasa Kasibugga on Careerry. View all Customer Service jobs in Palasa Kasibugga to apply today.

Listing last updated

International Voice Process Executive in Palasa Kasibugga - Night Shift

₹25,000–40,000 a month

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