About the role

Careerry is hiring International Voice Process Executives in Chalakudy, Kerala for a BPO supporting global clients. If you are confident on calls, speak excellent English and enjoy helping customers, this is a stable career path in a professional, supportive team.

You will handle inbound and outbound international calls, resolve questions and complaints patiently, aim for first-call resolution, and keep call logs and customer records current. Pending tickets need following up and closing on time, and complex issues go to internal teams. Performance is measured on AHT, CSAT and resolution rate.

Applicants need a graduate degree and one to six years in BPO, international voice or support work. The role is a night shift, five days a week with rotational offs, and pays ₹25,000 to ₹40,000 a month plus performance incentives. Immediate joiners are preferred, and there are several openings across segments in Chalakudy.

What you'll do

Handle inbound and outbound international calls professionally

Resolve customer questions, complaints and issues with patience

Give correct information and aim for first-call resolution

Keep call logs and customer records up to date

Follow up on pending tickets and close them on time

Work with internal teams on escalations and complex issues

Meet KPIs such as AHT, CSAT and resolution rate

What you'll need

Graduate in any stream

1-6 years in BPO, international voice process or support

Excellent spoken and written English

Comfortable with night shifts (mandatory)

Good problem-solving and able to work under pressure

Willing to work 5 days a week with rotational offs

Skills

International voice process English communication Call handling Ticket follow-up AHT and CSAT

Benefits

Rs. 25,000 - Rs. 40,000 a month plus performance incentives

5-day work week

Direct work with global clients from Chalakudy

Internal movement and long-term growth

Questions about this job

What is the International Voice Process Executive in Chalakudy - Night Shift role at Careerry?

The International Voice Process Executive in Chalakudy - Night Shift position at Careerry is a Full Time (Onsite) role based in Chalakudy. Experience: 1–6 yrs. Key skills needed include International voice process, English communication, Call handling, Ticket follow-up, AHT and CSAT. Apply directly on Careerry to get started.

What is the salary for the International Voice Process Executive in Chalakudy - Night Shift position at Careerry?

The International Voice Process Executive in Chalakudy - Night Shift position at Careerry offers a salary of 25,000 - 40,000 INR. Additional benefits include Rs. 25,000 - Rs. 40,000 a month plus performance incentives, 5-day work week, Direct work with global clients from Chalakudy, Internal movement and long-term growth.

How do I apply for the International Voice Process Executive in Chalakudy - Night Shift job at Careerry?

You can apply for the International Voice Process Executive in Chalakudy - Night Shift position at Careerry directly through Careerry. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 22, 2026.

How many jobs are currently available in Chalakudy?

There are currently 12 active job openings in Chalakudy on Careerry. Popular categories include Administrative (4), Customer Service (4), Finance (1), Creative (1). Browse all jobs in Chalakudy to find more opportunities.

How many Customer Service jobs are available right now?

There are currently 1588 active Customer Service job openings listed on Careerry. Top hiring locations for Customer Service roles include Delhi (8), Bhagalpur (4), Digboi (4), Jalna (4). Explore all Customer Service jobs to find your ideal role.

Are there Customer Service jobs available in Chalakudy?

There are 4 active Customer Service job openings in Chalakudy on Careerry. View all Customer Service jobs in Chalakudy to apply today.

Listing last updated 23 Oct 2026