About the role
In this role, you will serve as the first point of contact for customers, assisting them with their queries and ensuring a high level of customer satisfaction. You will handle calls and emails, provide information about products and services, and resolve issues in a timely manner. This position is ideal for individuals who have strong communication skills and a passion for helping others.
Working in a hybrid mode, you will have the flexibility to work from home part of the week, making it suitable for those looking for a work-life balance. Your contributions will be vital to maintaining positive customer relationships.
What you'll do
- Handle customer inquiries via phone and email
- Provide information on products and services
- Resolve customer issues efficiently
- Document customer interactions and feedback
What you'll need
- High school diploma or equivalent
- Previous experience in customer service is preferred
- Proficiency in English and local languages
Skills
Excellent communication skills
Customer-oriented mindset
Basic computer skills
Good to have
Experience with customer support software
Knowledge of facilities management
Benefits
- Work from home flexibility
- Training and development programs
- Employee discounts on services
Interested in this role?
It takes about two minutes. Free to apply — Careerry never asks candidates for money.
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Questions about this job
What are the working hours for this position?
Working hours are flexible, typically requiring about 20 hours per week.
Is training provided?
Yes, comprehensive training will be provided to ensure you are well-equipped to assist customers.
What equipment do I need to work from home?
You will need a reliable computer and internet connection.
Listing last updated