About the role
As an Automotive Service Advisor, you will be the crucial link between our clients and the service department. Your responsibilities will include greeting customers, understanding their vehicle issues, and providing detailed service recommendations based on their needs. You will handle service bookings, communicate with technicians, and ensure customer satisfaction throughout the service experience. This role suits those who thrive in a dynamic environment and enjoy interacting with customers. The team provides ongoing training and support to enhance your skills and career development.
What you'll do
- Greet and assist customers with their service needs
- Provide detailed explanations of services and repairs needed
- Coordinate with technicians to ensure timely service delivery
- Handle customer inquiries and complaints effectively
What you'll need
- High school diploma or equivalent
- 2+ years of experience in automotive service
- Strong communication and customer service skills
Skills
Customer service
Automotive knowledge
Communication skills
Good to have
Sales experience
Problem-solving skills
Benefits
- Health insurance
- Performance bonuses
- Training and development programs
Interested in this role?
It takes about two minutes. Free to apply — Careerry never asks candidates for money.
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Questions about this job
What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Saturday.
Is prior automotive experience necessary?
Yes, at least 2 years of experience in the automotive sector is required.
What are the growth opportunities?
There are various opportunities for advancement within the service department based on performance.
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